Privacy Policy

A legal disclaimer

Refine Travel & Events (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including booking accommodations for events, team travel, and corporate travel.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Email address

• Phone number

• Billing address

• Team or organization name

• Event registration details

• Hotel preferences

Booking Information:

• Hotel stay dates

• Room types

• Group booking information

• Special requests

Payment Information:

• Credit card or other payment method (processed through secure third-party systems)

Technical Information:

• IP address

• Browser type

• Device type

• Website usage data (through cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process hotel bookings and reservations

• Communicate about your event or travel needs

• Provide customer service and support

• Coordinate with hotels and event organizers

• Improve our services and website functionality

• Send relevant updates, confirmations, and travel information

• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Hotels & Accommodation Providers (for reservations and group blocks)

• Event Organizers (to confirm participation and accommodations)

• Payment Processors (to securely handle transactions)

• Service Providers (for marketing, tech support, or analytics)

• Legal authorities if required by law or to protect our rights

We do not sell or rent your personal information to third parties.

4. Your Choices and Rights

You may:

• Access or update your information by contacting us

• Opt out of marketing communications

• Request deletion of your data (subject to legal limitations)

5. Data Security

We implement industry-standard safeguards to protect your personal information. However, no system can be 100% secure, and we encourage you to take appropriate steps to protect your data.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Refine Travel & Events

Email: info@refinetravelandevents.com

Phone: 913-213-3238

Website: refinetravelandevents.com