Terms & Conditions

Welcome to Refine Travel & Events. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Refine Travel & Events offers travel coordination services, including but not limited to:

• Hotel booking and accommodations for teams, events, and organizations

• Event housing management

• Custom travel planning and group reservations

• Coordination with hotels, venues, and event organizers

2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during the booking process

• Comply with hotel and event policies, including cancellation deadlines

• Communicate special requests or changes promptly

• Be financially responsible for all reservations made through your account

3. Booking Terms

• All reservations are subject to hotel availability and terms.

• Group rates and rebates may vary by event and hotel partner.

• Booking deadlines and cancellation policies will be clearly communicated per event.

• It is the user’s responsibility to review individual hotel policies before confirming a reservation.

4. Payment Terms

• Payment terms, if applicable, will be disclosed during the reservation process.

• Credit card or secure payment information may be required to guarantee a booking.

• All financial transactions are processed through secure, third-party platforms.

• Any disputes or refunds must follow the refund policies of the specific hotel or provider.

5. Cancellations & Modifications

• Users are responsible for adhering to cancellation deadlines.

• Missed deadlines may result in penalties or forfeited deposits, as set by hotel policies.

• Changes to bookings must be requested through Refine Travel & Events or directly with the hotel, depending on the arrangement.

6. Liability Disclaimer

Refine Travel & Events acts as an intermediary between clients and third-party service providers (e.g., hotels). We are not responsible for:

• Changes or cancellations made by the hotel or venue

• Personal property losses or incidents during travel

• Force majeure events (e.g., weather, natural disasters, pandemics)

We will, however, work diligently to support and resolve issues within our scope.

7. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of Refine Travel & Events and may not be used without permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website and booking tools, you consent to the collection and use of your information in accordance with that policy.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted to this page with a revised effective date. Continued use of our services implies acceptance of the updated terms.

10. Contact Us

If you have questions or concerns about these terms, please contact us:

Refine Travel & Events

Email: info@refinetravelandevents.com

Phone: 913-214-2860

Website: refinetravelandevents.com